Contact Us

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1A Bridge St
Tamworth, B78 1DS

01827 898109

We believe that every dog deserves a great grooming experience!

Would just like to say a big thank you to Kelly for the great job she did on Maisie. She looks fantastic and seems really happy. Look forward to bringing Maisie along again.

- Dawn Adams June 3rd 2014

"Took my sprollie, Zero, for his first (and my first) visit. All i can say is fabulous! He looks and smells gorgeous and the girls are lovely. Definitely coming again :)"

- Kate Amos May 25th 2014

Mutley Makeovers is a small and friendly family run salon in the thriving Warwickshire village of Polesworth, open for appointments seven days a week. Pets enjoy being pampered in safe and relaxed surroundings with people they know and trust. We are happy to say that our guests return time and time again and often become friends for life! 

No Shows

'No shows' and same day cancellations.

I have decided to reinforce the policies this year.  If a client fails to arrive for the appointment there is a charge of £15 for the missed appointment. This charge is payable direct to your groomer to reimburse her for her time.  Our groomers are all self employed businesswomen and  they make themselves available for  booked appointments in good faith. When the client fails to arrive, the groomer effectively has to spend the allocated 90 minutes per pet at work without pay. In this situation we reserve the right to require payment for any further appointments at the time of booking.

Charges may also be applied where a client arrives very late for their appointment, leaving the groomer with insufficient time to groom the dog, requiring them to reschedule the appointment. In such situations, the rescheduled appointment must be prepaid.

Where a client needs to cancel late due to unforeseen circumstances, no charges will apply, provided we are informed at least one hour before the appointment time, although we appreciate more notice we understand this is not always possible.